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Policies

6 Items

Ordering: delivery deadlines
Admin User 25 Jun 2016

Our advertised dispatch schedules are as realistic as we can make them, and we often deliver even more quickly than we suggest. But we do depend in turn on third party suppliers, which may be family firms. So estimated dispatch dates are never guaranteed unless explicitly agreed in writing....

Returns policy
Admin User 24 Jun 2016

If you are unhappy with your purchase for any reason, simply return it undamaged within 30 days of receipt of your order for a full refund or exchange at your discretion. ...

Our promises
Admin User 24 Jun 2016

CLAN aims for 100% Satisfaction every time. We welcome all comments, suggestions, and especially complaints! (They help us improve.)...

Our price promise (& matching)
Admin User 24 Jun 2016

We offer a no-nonsense price-match policy. We regularly monitor competitors’ charges to guarantee that our prices are the lowest available. So if you find the same item advertised cheaper elsewhere, we’ll match that price. Or if you’ve already purchased we’ll refund t......

Privacy policy
Admin User 24 Jun 2016

Scotweb promises to respect your privacy! We will never send you unsolicited ‘junk’ email, or share your data with anyone else who might. If you have any concerns at all please contact us and we will address them quickly and seriously. Privacy Statement Scotweb is committe......

Data security
Admin User 24 Jun 2016

We take our own site security, and your data privacy, extremely seriously. Scotweb was the first Scottish company to invest in SSL secure e-commerce technology (in 1995) long before most people had heard of the Web, because we recognised how important this issue is. We will always treat your pri......

6 Items