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Customer Service Help Centre

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Special offers
Admin User 26 Jun 2016

We offer our members regular special offers, often as a discount on a product or range of goods. We normally promote either new ranges we’re introducing, or seasonally related goods. And the discounts can range from good to very generous indeed....

Reclaiming VAT on export
Admin User 28 Jun 2016

If you are browsing our sites from a country outside Europe, our systems should recognise this automatically and show you prices in your own local currency, and without including VAT. (If the currency you see is wrong, change it in the Currency menu on the lower-left)....

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