Contact & feedback

6 Items

Ordering: delay notifications
Admin User 25 Jun 2016

Occasionally we are unable to dispatch an order by the expected date, mostly due to delays from our suppliers. Many of the goods we sell are made by small craft-style producers, so please understand that industrial schedules are not always possible....

Feedback, reviews, & complaints
Admin User 23 Jun 2016

We value any and all feedback (compliments or criticisms) and you’d be surprised how often and how quickly we act on comments. Please contact us with your testimonials, suggestions, criticisms, or any other correspondence, directly from our Contact page or by emailing a reply to any custome......

Opening hours
Admin User 23 Jun 2016

We are normally available to help by phone or email at least during UK office hours (9am-6pm Monday to Friday). But during the Christmas season and at other times we also open evenings and weekends....

Product review guidelines
Admin User 23 Jun 2016

We welcome all comments about our products and service, and will publish honest criticisms as well as testimonials. But all submissions are reviewed by our editorial staff before appearing, to ensure they meet our guidelines below....

Can I visit your store?
Admin User 23 Jun 2016

Regretfully we cannot welcome personal visitors. We supply customers by Mail Order and keep our prices low by not maintaining expensive high street premises. (Most kilt retailers make their money from hire, not from selling kilts!)...

Services: catalogue
Admin User 23 Jun 2016

We currently have no plans to produce a Mail Order catalogue....

6 Items